Prices: Because our material and production costs fluctuate, we reserve the right to adjust our prices without notice. The price in effect at the time you order is the price you pay for the merchandise. Please ask your sales representative for information on our current prices and monthly specials.
Minimum Orders: $250.00 There is a $15.00 service fee for any order under $250.00.
Shipment: We ship all orders FOB S.F. and UPS ground unless otherwise specified. Please let us know whether you want Red Label, Blue Label, or 3 Day Select.
Returns: You must inspect merchandise when you receive it and report any problems, discrepancies, or shortages within TWO days. We will not accept any returns or exchanges without prior authorization, and a return authorization number. Any items being returned that are not under the authorization number will be subject to a 20% re-stocking fee. We must receive returns within thirty days of official authorization, if not we well refuse to accept the returned goods. Kookie Int'l. reserves the right to determine the nature of any defects upon its inspection of returned merchandise. This policy applies only to defective merchandise and discrepancies.
Back Orders: We will ship your Back Orders promptly or soon as we are able to.
Refusals: You will incur a 20% freight and handling charge on all refused shipments.
The above mentioned policies are only a part of Kookie Intl Terms and Conditions. If you have any specific questions or concerns, contact us at 415.864.7557